CX Automation (Customer Experience Automation) How is it helping in business growth?
Customers love to remember the feel-good experiences you have offered them always. They come to you not only to get the product or service they want but also for the ambience of a memorable experience you can create. Their senses capture the sights, sounds, smell and every nuance of the experience. The sights flood their minds later. The sounds echo and the smell linger! They put it as ‘’good vibe’’!